CALL ANALYTICS

AI Call Scoring Connected to Your HVAC Phone System

AI Nexus analyzes sales calls from your existing phone system, scores them against HVAC-specific performance metrics, and shows managers exactly where each rep needs coaching.

20+
Metrics Scored
<30s
Per Call Analysis
94%
Accuracy Rate
Call Score
87%
+12 pts this week
Analyzed Today
143
calls auto-scored
Marcus T. — Call Review
AC Replacement · 28 min · Today 2:14pm
87
Discovery Questions88%
Objection Handling72%
Value Framing94%
Close Technique65%
Tone & Confidence91%
AI Coach Feedback

Strong discovery — you asked 4 qualifying questions. Try transitioning to value earlier when the customer mentions financing. Close attempt came 3 minutes late.

How It Works

Connect. Score. Coach. Repeat.

Plug into your existing phone system and let AI do the rest.

01 /

Connect Your Phone System

Works with your existing phone system, CRM call data, approved recordings, and call transcripts. Our onboarding team helps route the right calls into AI Nexus.

02 /

AI Transcribes, Scores & Summarizes

Calls routed into AI Nexus are automatically transcribed, scored, summarized, and tagged across HVAC-specific sales and communication metrics.

03 /

Scorecards Go to Reps and Managers

Reps see feedback. Managers see trends, weak spots, and coaching priorities without manually reviewing every call.

04 /

Coaching Improves Over Time

AI Nexus tracks improvement by rep, category, objection, and call type so coaching becomes measurable.

Everything you need to coach at scale

Stop guessing. Start knowing what's winning and what's losing deals.

Full Call Visibility

See a breakdown of every routed call — not just the outcome. Understand the conversation patterns that lead to closed deals vs. lost ones.

100%of routed calls analyzed

HVAC-Specific Rubrics

Scoring criteria built for HVAC sales — AC replacements, maintenance contracts, emergency repairs, financing conversations, and more.

50+scoring dimensions

Team Performance Dashboard

Instantly see who your top performers are and what they're doing differently. Replicate winning behaviors across your whole team.

3xfaster skill replication

AI Coach Feedback

Every scorecard includes specific, actionable coaching points — not vague scores. Reps know exactly what to fix and how.

<30sfeedback delivery

Trend Tracking Over Time

Track each rep's improvement week over week. See if coaching is working and prove ROI with hard numbers.

+38%avg improvement in 60 days

Certification Readiness

Set minimum score thresholds for reps to handle high-value leads. Only your best get the biggest opportunities.

90%+rep engagement rate
Proven Impact

Managers Who Gained Hours Back

Real case studies from the managers at Air Masters of Tampa Bay using AI Call Scoring to automate coaching.

Sales Manager

Air Masters HVAC

Cut coaching time from 15+ hours to 2 hours per week

"Derek was spending 4 hours every week listening to call recordings. AI Call Scoring automated the entire review process. He went from drowning in recordings to having strategic insights in seconds."

Manager Time Saved
4 hrs/week30 min/week
92% saved
Coaching Accuracy
60%94%
+57%
Reps Hitting Quota
6/1211/12
+83%
Founding Case Study

Air Masters of Tampa Bay

Built and field-tested inside a $12M HVAC company

"AI Nexus was not designed in a boardroom. It was built inside Air Masters of Tampa Bay, where real calls shaped every scoring metric, coaching tag, and manager view on this platform."

Company Revenue
—$12M
Real company
Founder Experience
—55+ yrs
In the trades
Techs Trained
—100+
Over the years

Managers & Owners Share Results

From the leaders at Air Masters of Tampa Bay.

"I used to spend 4 hours a week listening to call recordings. Now the AI does all the listening and gives me a one-page summary of exactly who needs coaching and why. I got my life back."
Key Result
4 hrs/week
Manager time saved
Derek Watts
Derek Watts
Sales Manager
Air Masters HVAC · Tampa, FL
"AI Nexus transformed our entire sales operation. The combination of AI roleplay, call scoring, and automated follow-up changed how our team works."
Key Result
$12M
Air Masters of Tampa Bay
Phillip Gonsalves
Phillip Gonsalves
Owner & CEO
Air Masters of Tampa Bay
FAQ

Phone System & Recording Questions

📊

Stop Flying Blind
on Every Call

Calls routed into AI Nexus are automatically scored and organized for coaching. Know exactly where deals are won or lost.

Personalized walkthrough · White-glove onboarding · Dedicated success manager

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